Mary Thompson - Senior Customer Relations Specialist

Mary has been with the news station for over 8 years, specializing in customer relations. She holds a Bachelor's degree in Political Science and has attended several political seminars. This intermediate understanding of politics, coupled with her communication skills, allows her to handle inquiries about the station's credibility effectively. Mary's calm demeanor and vast knowledge make her a reliable point of contact for addressing concerns, especially during election years.

Huen Yun - Public Affairs Liaison

Huen brings 12 years of experience in media relations to the team, alongside a degree in Communications with a focus on political media. Huen's understanding of political structures and election processes allows her to communicate the station's policies clearly and maintain its integrity. Her background in journalism and thorough understanding of broadcasting make her an invaluable resource, providing clear, consistent responses to callers questioning the station's credibility.

Karen Lee - Call Center Manager

Karen oversees the station's call center operations, ensuring that inquiries about the station's credibility are handled efficiently and professionally. Karen holds a degree in Political Science and has followed political news closely, giving her an intermediate understanding of politics. This background has helped her develop strategies for addressing viewers' concerns and reinforcing trust in the station's reports.

Jessica Smith - Communications Specialist

Jessica has been with the station for 7 years, assisting callers with a variety of inquiries, particularly those concerning the station's credibility during election years. Jessica's degree in Communications, combined with courses on political communication, provides an intermediate understanding of politics. Her dedication to providing transparent responses helps reassure viewers, contributing to the station's overall integrity.